QSO455 Southern New Hampshire Bank Lean six sigma Implementation Paper
Choose a service (e.g., the DMV, a fast-food eatery, a bank) and write a short paper (one page) describing how you would implement lean and/or Six Sigma methodology into that service to improve the value to the customer.
Lean or Six Sigma methodology is identified
Lean or Six Sigma implementation method is explained
Perceived value to customer is explained