Discussion Starbucks Case Study
Complete the Starbucks Case Study (found in attachment)
How has Starbucks structured its organization to have a social and environmental focus?Go to a Starbucks and sit and observe for at least an hour. Take notes about what you notice about:
1 How the customers are treated?
2 How the employees dress, act, interact?
3 How the facilities are laid out?
4 Analyze the organizational culture of Starbucks from your observations and case study analysis.
5 Why did Starbucks choose the organizational culture?
6 What facets of the culture make for effective employee engagement?
7 What facets affect sales?
8 What leadership qualities make the Starbucks model effective?
***this a discussion should be own opinion****
***please must be original work (no copy and paste)***